Schedule

ACCP Spring Forum Preparatory
Review and Recertification Courses
April 25-26, 2020


Interpersonal Leadership Development

Saturday, April 25, 2020 from 8:00 AM to 12:00 PM CDT

Available for 4.00 hours of CPE credit
Activity Number: 0217-0000-17-061-L04-P

Part of the Leadership and Management Academy core programming, this module involves principles necessary to enhance interpersonal relationships between associates in the workplace. The concepts of win-win outcomes, self-deception, synergistic agreements, and listening to achieve understanding will be discussed in the context of health care management and delivery.

To receive credit toward a certificate of completion, participants must be enrolled in the ACCP Academy and sign the sign-in sheet provided during the session.

Speakers
Faculty: Robert E. Smith, Pharm.D.
Professor Emeritus, Harrison School of Pharmacy, Auburn University, Auburn, Alabama
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Robert E. Smith, Pharm.D.
Smith
Faculty: Peter Hurd, Ph.D.
Professor and Department Chair, Pharmaceutical and Administrative Sciences, St. Louis College of Pharmacy, St. Louis, Missouri
View Biography
Peter Hurd, Ph.D.
Hurd
Learning Objectives
1. Describe the process leading to synergistic, mutually beneficial agreements.
2. Apply the principles associated with empathetic listening.
3. Describe Martin Buber’s I-It/I-Thou approach to interpersonal relations and relate the concept of self-deception.
4. Describe the importance of using diversity to enhance organizational performance.